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The Way It Works |
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Step 1: |
Type in your name and incident number. |
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Step 2: |
Type in the connection code that you received from the CLS
phone support representative. |
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Step 3: |
click the "continue" button and follow the on-screen
prompts. |
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Step 4: |
With your
permission, CLS support can view your screen
and share control of your mouse and keyboard. |
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PLEASE NOTE: |
You are in
full control of your computer at all times. You always have
overriding control of your mouse and keyboard, and you can
end the screen-sharing session at any time. |
Click on the
following button if you need to identify your IP address.
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Click on the
following button if you need help with using the CLS FTP
site.
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